Before you travel

  • Make sure you have extra cash with you, in case you have to find a different way home.
  • Make sure you know the schedule for your bus or train, and check for last-minute changes. Then aim to arrive punctually to avoid a long wait at the stop or station.
  • Have your pass or the correct change ready before you get to the stop or station, so that you can stay alert when you get there.

While you're waiting

  • If the station is quiet, wait in a well-lit area in view of a CCTV camera.
  • Be aware of the people around you and move if you're uncomfortable.
  • Many stations have emergency help points that you can activate, wait near one of these if you can.

When you're on the move

  • If you can, sit near a member of staff (e.g. the driver or a conductor), or near an emergency alarm that you can activate if necessary.
  • On a train or tube, avoid empty or nearly-empty carriages.
  • If you feel unsafe at any time, change seats or carriages. If necessary, alert a member of staff.

Throughout your journey

  • Keep valuables out of sight, but have your mobile close to hand in case you need to use your alarm.
Please note: Text You Home Limited provides an alarm service, but cannot guarantee your personal safety (see Legal for more info).